The following guide will teach you how to migrate your game server and data from Shockbyte to Citadel Servers.
Step 1: Create a Backup on Shockbyte
Log in to your Shockbyte control panel and create a backup of your server before making any changes.
While backups are optional, they are highly recommended and can be used to restore your server if needed.
Step 2: Download Your Server Files
Access Shockbyte's File Manager or connect using FTP.
Download any files you wish to transfer, including:
• World saves
• Maps
• Plugins
• Mods
• Configuration files
• Custom scripts and content
Save these files to your local computer.
Step 3: Upload Files to Citadel Servers
Connect to your Citadel Servers service using FTP or the Game Panel File Manager.
Upload the files you downloaded from Shockbyte to the appropriate directories on your Citadel Servers service.
For larger servers, FTP is generally the fastest and most reliable transfer method.
You can follow our FTP setup guide here: FTP Guide
Step 4: Verify Server Settings
Before starting your new server, verify that:
• The correct game version is installed
• Required mods or plugins are present
• Startup parameters are configured properly
• Administrative permissions have been recreated if necessary
Step 5: Start and Test the Server
Start your Citadel Servers service and confirm that:
• The server launches successfully
• Worlds load correctly
• Plugins and mods function as expected
• Players can connect normally
Alternative Method: Transfer a ZIP Backup
If you have created a backup archive through Shockbyte, you may download the backup file and upload it directly to your Citadel Servers service.
Once uploaded, extract the archive using the File Manager and place the files in the appropriate locations.
Common Migration Issues
World Data Missing
Ensure all world folders were downloaded completely and uploaded to the correct location.
Plugins or Mods Not Loading
Verify that all required dependencies and files were transferred and that the installed game version is compatible.
Server Will Not Start
Review your startup logs and confirm that all configuration files were uploaded successfully.
Did the above information not work for you? Please click here to contact our support team via a ticket.
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